Korean Air Wheelchair Assistance +1-855-742-0149

Air travel can be overwhelming, especially for passengers with mobility challenges. Recognizing the importance of accessibility, Korean Air Wheelchair Assistance is designed to provide a smooth, dignified, and stress-free travel experience for those who require mobility support. Whether you're elderly, injured, or living with a disability, Korean Air ensures that you receive the care and assistance you need throughout your journey.

What Is Korean Air Wheelchair Assistance?

Korean Air Wheelchair Assistance is a complimentary service offered to passengers with reduced mobility. The service is available across all Korean Air routes, including both domestic and international flights. It is tailored to meet each traveler’s specific needs and covers the entire journey—from check-in at the departure airport to arrival at the destination. This assistance includes help with airport navigation, security screening, boarding and disembarking, and baggage claim. If needed, passengers are also provided with aisle chairs to access their seats and onboard facilities. Korean Air prioritizes safety and comfort, ensuring that trained staff are always ready to assist with respect and professionalism.

How to Request Wheelchair Assistance with Korean Air

Booking Korean Air Wheelchair Assistance is simple. Passengers can request this service during the online booking process or by contacting Korean Air's reservation center. To ensure proper arrangements, it is recommended to make the request at least 48 hours before the scheduled flight. During the request process, you’ll be asked about your specific needs—whether you’re traveling with your own wheelchair, require assistance in boarding or disembarking, or need help during a layover. This allows the airline to provide tailored support and make sure the necessary equipment and personnel are available.

Traveling with Personal Wheelchairs

Korean Air allows passengers to bring their own mobility devices, including manual and electric wheelchairs, free of charge. Personal wheelchairs are typically stored in the aircraft’s cargo hold and returned upon arrival. For battery-powered devices, passengers must inform the airline of battery type and comply with safety guidelines. Korean Air's ground staff are trained to handle all types of wheelchairs with care to avoid damage.

In-Flight Support and Comfort

In addition to ground support, Korean Air ensures that passengers who use Korean Air Wheelchair Assistance are comfortable during the flight. Special seating arrangements can be made to provide extra space or easier access. Onboard aisle wheelchairs are available on most aircraft, and cabin crew are trained to assist with in-flight mobility needs, including restroom access.

Commitment to Inclusive Travel

Korean Air’s dedication to accessibility reflects its broader mission to offer a welcoming and inclusive travel experience to all passengers. Korean Air Wheelchair Assistance is more than a service—it’s a promise that no passenger will be left behind due to mobility challenges. By offering respectful, efficient, and personalized support, Korean Air empowers passengers with mobility needs to travel confidently, safely, and with dignity. Whether you're flying for business, family, or leisure, Korean Air ensures you’ll get to your destination with the care and support you deserve.